Privacy Policy
Privacy Policy
Last updated: April 3, 2026
This Privacy Policy describes how Queenfreecosh (“we”, “us”, or “our”) collects, uses, and shares your personal information when you visit our website, make a purchase, or otherwise interact with our services.
By using our website, you agree to the collection and use of information in accordance with this Privacy Policy.
1. Information We Collect
We may collect personal information that you voluntarily provide to us when you:
- place an order;
- contact customer support;
- subscribe to our emails or newsletters;
- submit a form on our website; or
- otherwise interact with our store.
The personal information we may collect includes:
- name;
- billing and shipping address;
- email address;
- phone number;
- payment-related information (processed securely by payment providers);
- order details.
We may also automatically collect certain technical information when you visit our website, such as your IP address, browser type, device type, time zone, pages viewed, referral source, and browsing behavior on our site.
2. How We Use Your Information
We use your personal information for purposes such as:
- processing and fulfilling your orders;
- providing customer support;
- sending order confirmations, shipping updates, and service-related messages;
- communicating with you about your purchases or inquiries;
- improving our website, products, and services;
- helping detect and prevent fraud or unauthorized transactions;
- maintaining the security and functionality of our store; and
- sending promotional communications, where permitted by law or with your consent.
3. Order Information
When you make a purchase or attempt to make a purchase through our store, we collect information necessary to process your order, including your name, billing address, shipping address, payment information, email address, phone number, and order details.
We use this information to:
- process payments;
- arrange shipping and delivery;
- provide invoices or order confirmations; and
- communicate with you regarding your order.
4. Device and Usage Information
When you browse our website, we may automatically collect certain information about your device and your interaction with our store. This may include your web browser, IP address, time zone, cookie data, pages or products you view, search terms, and information about how you interact with the site.
We collect this information to help us understand how customers use our store, improve performance, troubleshoot technical issues, and enhance the shopping experience.
5. Cookies and Similar Technologies
Our website may use cookies, pixels, tags, and similar technologies to help the site function properly, remember your preferences, understand how visitors use the site, and improve your browsing experience.
These technologies may be used for purposes such as:
- keeping items in your cart;
- supporting checkout and account functionality;
- remembering user preferences;
- analyzing site traffic and usage; and
- supporting marketing and advertising efforts, where applicable.
You can usually control cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of parts of our website.
6. How We Share Your Information
We may share your personal information with trusted third parties only as necessary to operate our business and provide our services, including:
- e-commerce platform providers;
- payment processors;
- shipping and logistics providers;
- fraud prevention and security service providers;
- customer support tools; and
- analytics, advertising, or marketing service providers, if used.
We may also disclose your information if required to do so by law, regulation, legal process, or governmental request, or to protect our rights, property, safety, customers, or others.
We do not sell your personal information in the ordinary course of our business.
7. Payment Information
Payments made through our store are processed by third-party payment providers. We do not directly store your full payment card details on our servers.
Your payment information is handled according to the privacy and security practices of the payment provider used during checkout.
8. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, including to process orders, maintain business records, resolve disputes, enforce agreements, and comply with legal obligations.
When we no longer need your information for these purposes, we will delete it or retain it only as required by applicable law.
9. Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information, such as the right to request access to, correction of, deletion of, or restriction of the use of your personal information.
You may also have the right to opt out of receiving marketing emails from us by clicking the unsubscribe link in our emails or by contacting us directly.
If you would like to make a privacy-related request, please contact us using the information provided below. We may need to verify your identity before responding to certain requests.
10. Marketing Communications
If you choose to subscribe to our marketing communications, we may send you emails about new products, promotions, store updates, or other marketing content.
You can opt out of marketing emails at any time by using the unsubscribe link included in the email or by contacting us directly. Even if you opt out of marketing communications, we may still send you transactional or service-related messages regarding your orders or account.
11. Security
We take reasonable measures to help protect your personal information from unauthorized access, misuse, disclosure, alteration, or destruction.
However, no method of transmission over the Internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.
12. Children’s Privacy
Our website is not intended for individuals under the age of 13, and we do not knowingly collect personal information from children under 13.
If you believe that a child has provided us with personal information, please contact us so that we can take appropriate steps to delete that information.
13. Third-Party Services and Links
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, content, or policies of any third-party websites or services.
We encourage you to review the privacy policies of any third-party sites you visit.
14. International Visitors
If you access our website from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States or other countries where our service providers operate.
By using our website, you understand and agree that your information may be processed in countries that may have different data protection rules than those in your jurisdiction.
15. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time to reflect changes in our practices, operational needs, legal requirements, or other reasons.
Any changes will be posted on this page with an updated “Last updated” date. Your continued use of the website after any changes are posted constitutes your acceptance of the revised Privacy Policy.
16. Contact Information
If you have any questions, requests, or concerns about this Privacy Policy or our privacy practices, please contact us at:
Queenfreecosh
9741 VALLEY RANCH ROAD
EL CAJON, CA 92021
United States
Email: service@queenfreecosh.com
Phone: +1 7816145520